These Terms & Conditions (“Terms”) govern your use of msshocks.com (the “Site”) and your purchase of products from Marvin Shaw Shocks (“we,” “us,” or “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
You may use the Site only for lawful purposes. You agree not to use the Site in any way that could damage, disable, or impair it, or interfere with any other party’s use of it.
All content on the Site — including text, images, logos, product designs, and graphics — is the property of Marvin Shaw Shocks or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use this content without our written permission.
We sell custom-manufactured shock absorbers and related products. We strive to display products and pricing accurately, but we do not warrant that descriptions, images, or prices are error-free. We reserve the right to correct errors and to change prices or product offerings at any time without notice. We may refuse or cancel any order, including for suspected error, fraud, or unauthorized activity.
When you place an order, you make an offer to purchase the product subject to these Terms. An order is not accepted until we confirm it and/or ship the product. You agree to provide accurate, complete order and payment information. Payment is processed through our third-party payment provider, and all applicable taxes and fees apply.
Many of our products are custom-built or made to order based on the specifications you provide. You are responsible for ensuring that the specifications, fitment, and application details you submit are accurate. [Specify whether custom orders are non-cancellable once production begins.]
We will make reasonable efforts to ship products within the timeframe indicated at checkout or by quote. Shipping times are estimates and are not guaranteed. Risk of loss passes to you upon delivery to the carrier. [Specify shipping regions, carriers, and any freight terms for large items.]
[INSERT RETURN POLICY. Custom-manufactured products are often final sale or subject to restocking fees.
[INSERT WARRANTY TERMS. Specify whether products carry a limited warranty, what it covers, its duration, and how to make a claim. If sold “as is,” state that clearly.] Except as expressly stated, products are provided without warranties of any kind, and we disclaim all implied warranties to the fullest extent permitted by law, including the implied warranties of merchantability and fitness for a particular purpose.
Our products are intended for [INTENDED USE / APPLICATION — e.g., off-road, racing, specific vehicle types]. You are responsible for proper installation, inspection, and use. We are not liable for damage, injury, or loss resulting from improper installation, misuse, or use outside the product’s intended application.
To the fullest extent permitted by law, Marvin Shaw Shocks will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
The Site may link to third-party websites. We are not responsible for the content or practices of those sites.
These Terms are governed by the laws of the State of UT, without regard to its conflict of law principles. Any disputes will be resolved in the courts located in Utah County, Utah.
We may update these Terms from time to time. Changes are effective when posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at:
Marvin Shaw Shocks
1357 W 900 N
Lehi, UT 84043
208-461-3339
